Thomas S. Kennerly, III, a national accounts manager with industry business services provider Customer Focus, passed away on January 29 at his home in Camp Hill, Pennsylvania. He was 54.

“Tom was well known for his charisma, sense of humor and passion for acting and films, and during his time with Customer Focus, his dedication and commitment quickly became an integral part of our recent success and growth,” says Martin Varley, Customer Focus CEO. “We were last together for the PPAI Expo at Las Vegas and I was inspired by his enthusiasm for our products and his determination to deliver on the many opportunities he uncovered. This is truly a great loss to Customer Focus and to our industry as a whole. He will be greatly missed by everyone whose lives he touched.”

Kennerly had been with Customer Focus since August 2015. He is a graduate of Penn State Harrisburg and Northern Illinois University, where he earned his MBA. A member of the Screen Actors Guild, Kennerly appeared as an extra in three movies while living in California, and back home in Pennsylvania, he wrote and directed two films. He also wrote and published a book, How To Make $1,000,000 In Sales Your First Year.

Born in Philadelphia to Thomas and Edith (Epple) Kennerly, Jr., he is survived by his brothers David and Mark, and sister Karine Lewis. He is the uncle of Drew, Payton, Jackson, Tyler and Zoe.

A memorial service will be held Saturday, February 6 at 11 am at West Shore Baptist Church in Camp Hill. Visitation will be one hour prior to the service. In lieu of flowers, memorial contributions are requested to West Shore Baptist Church.