So how can you strive to be a more accessible, approachable leader? Lolly Daskal, founder and CEO of Lead From Within, says you can start by building a rapport, listening, sharing and understanding others. We share Daskal’s best ways to do this in this issue of Promotional Consultant Today.

In this issue of Promotional Consultant Today, we share Taylor’s seven ways to sell based on need.

So how can you make sure that you deliver stellar customer service? By staying on top of trends and innovating. In this issue of Promotional Consultant Today, we discuss the five trends that Daisyme says will reshape customer service.

In this issue of Promotional Consultant Today, we share Birdsong’s strategies for increasing sales team accountability.