While communication can break down for many reasons, Huston says there are five common problems to look out for. We discuss these communication problems in this issue of Promotional Consultant Today.

Lolly Daskal, president and CEO of Lead From Within, says there are 12 common phrases leaders should ban from their vocabulary if they want their words to have a positive impact on others. In this issue of Promotional Consultant Today, we share Daskal's recommendations on what not to say.

Jeff Diana, a consultant who works with high-growth companies around the world, says that instead of struggling with this broken approach, companies should explore a culture of feedback that frees managers from being the single channel of feedback. In this issue of Promotional Consultant Today, we explore Diana's thoughts on the four areas companies must master to empower their whole organization.

Chris Orlob, senior director, product marketing at Gong.io, says there are some easy tips salespeople can use to win their discovery calls. We share Orlob's insight in this issue of Promotional Consultant Today.