PPAI Media - PC Today

All recent comments

Mitchell commented on

SAGE Show 2018 Exceeds Overall Expectations

I wish we would have done this show. Sorry for missing it.

Tony commented on

SAGE Show 2018 Exceeds Overall Expectations

This is our 5th year that the MLR Alliance has partnered with SAGE. One of the main reasons that our group, The MLR Alliance purchases over 26 booth spaces each year at the SAGE show is they make it enjoyable for all of our suppliers. They also provide excellent marketing of their event and have an abundance of talented staff to support your every need. It is a pleasure working with Blake Bozeman and the entire show staff. Each one of our suppliers members of the MLR Alliance continue to rave about the excellent service provided by SAGE right down to the unloading and loading assistance provided. We only wish more organizations that undertake an event like the SAGE Show would put their clients first, treat them with respect and make them look forward to their next hosted venue. Thank you SAGE TEAM!

Naomi commented on

Progressive Problem Solver

please provide contact information for Julie Levi, Progressive Promotions(her direct email, phone, address) (article about Progressive Problem Solver)

Isa commented on

Proposed USPS Rule Limits Promotional Products Usage In Marketing Mail

Warning - likely an unpopular take on this! ...On further reflection, I have to say that I don't entirely fault USPS for needing to either raise rates or more narrowly define what any discounts cover. USPS has been running in the red for a long time. None of us could have done so with our own businesses, nor would we consider that a client should have the say-so that we take a loss on the services and products we provide to them. The USPS is obviously funded by everyone's tax dollars, and is it fair to have everyone pay for the the losses incurred by the USPS while the benefit is just for those who send marketing mail? Sure, in the ideal all the healthy and thriving businesses collectively create a thriving market and nation. But it is probably best that every business pay the true cost of doing business, and not expect that it would be subsidized with national dollars. Therefore while this might be an impact to the promotional industry, it might still be "fair".

Jeffrey commented on

Proposed USPS Rule Limits Promotional Products Usage In Marketing Mail

While it may not impact many of us, anything that diminishes the use of promotional products due to USPS rules or government laws, is not likely to be a good thing.

Richard commented on

Get Paid On Your Terms

With new customers I always get 100% payment at time of order, including any taxes and shipping costs. Years ago I learned the hard way, that each order is a custom order. You may say each order is custom? Yes, what may sound as a simple pencil order for XYZ company with their imprint IS a custom order because no other business could use these pencils because they have XYZ companies imprint.

Isa commented on

Proposed USPS Rule Limits Promotional Products Usage In Marketing Mail

While this may not affect the marketing mail from distributors, it would have a great impact on our clients, and therefore on distributors as well. Clients who send out marketing mailers that include a lovely item purchased from a distributor would no longer have the benefit of the USPS-MM postage rates. As we know, when a client's budget is affected by one factor, it can mean a reduction in the scale or frequency of a campaign.

Chris commented on

Proposed USPS Rule Limits Promotional Products Usage In Marketing Mail

Marketing Mail requires a minimum of 200 pieces or 50lbs of mail. I would venture to guess that over 90% of the mail that qualifies as Marketing Mail would be B2C Mailings and not likely to impact your average distributor. Maybe the Staples and 4imprints of the world because that is what they do. This appears to be much to do about nothing.

PC Today News

PC Today - September

How to Drive Decision-Making Across Your Team

In this issue of Promotional Consultant Today, we'll share four key ways to 'prepare the soil' for decision-making, from the Traac Solution.

PC Today - September

Customer Service Vs. Customer Experience

The difference between customer service and customer experience is that while customer service is one piece of the puzzle—focused on human interaction and directly supporting customers—customer experience is the sum of the entire customer journey with your business. In this issue of Promotional Consultant Today, we'll look at these differences in more detail and why it matters to your business.

PC Today - September

Seven Ways To Improve The Customer Experience, Part 2

Yesterday, Promotional Consultant Today shared three key reasons to invest in developing an exceptional customer experience. Today, we'll share four more reasons, from SuperOffice, the developers of best-selling customer relationship management software.

PC Today - September

Seven Ways To Improve The Customer Experience, Part 1

Today and tomorrow in Promotional Consultant Today, we'll take a look at seven ways to create a great customer experience strategy to help you improve customer satisfaction, reduce churn and increase revenues.