Latest Articles

The Service Recovery Paradox – March 3, 2015

Putting in place an effective service recovery plan ensures companies have a reliable measure to improve satisfaction, increase loyalty and building lasting customer relationships. And a truly effective service recovery plan can even reverse any negative impression the customer may have had in the first place. If you don’t know what a service recovery plan is, learn more in this issue of Promotional Consultant Today. Read More »

Get Ready To Win – March 2, 2015

In this issue of Promotional Consultant Today we share what speaker Patricia Fripp, CSP, CPAE, said about some of the most memorable Oscar acceptance speeches of all time, as identified by Toastmasters International, and what we as business leaders can learn from these defining moments. Read More »

Trade Only National Show 2015 Reports Strong Numbers, Positive Responses

The ninth annual Trade Only National Show, held January 21-22 at the Ricoh Arena in Coventry, UK, welcomed almost 3,000 attendees during its run. This year’s show featured 350 exhibitor booths manned by roughly 2,000 booth personnel. The show also benefitted from an international flavor, with 56 countries represented on the floor. On January 20, ahead of the show floor’s opening, more than 150 delegates attended the British Promotional Merchandise Association’s (BPMA) Education Day. Read More »

MiPPA Collects Food Bank Donations At The TOM Show

The Michigan Promotional Professionals Association (MiPPA) encouraged attendees at the TOM Show held January 23 in Troy, Michigan to bring in non-perishable food or to make cash donations to the Gleaners Food Bank of Southeast Michigan. Supplier member Polyconcept N.A. and distributor member Mercury Promotions and Fulfillment both offered a dollar-match donation for the food and money raised at the TOM Show. The show raised more than $1,600 for the local food bank serving the greater Detroit Metropolitan area. Read More »

53rd Annual PSI Show Features Strong Attendance, New Initiatives

The Promotional Product Service Institute (PSI) held its 53rd annual PSI Show in Düsseldorf , Germany, on January 7-9. Along with its bustling show floor, the PSI Show featured new product debuts, an awards program, and networking opportunities, among other highlights. This year’s PSI Show also introduced a new Sustainability Award program that recognizes companies, products and campaigns in eight categories, and the launch of a compliance initiative for the coming year in partnership with GWW, the German promotional products association. Read More »

PPPC National Convention Celebrates Canada’s Promotional Products Industry

The Promotional Products Professionals of Canada (PPPC) held its 2015 National Convention in Toronto, Ontario, January 26-30. The 59th annual convention, held at the Metro Toronto Convention Centre, drew almost 3,000 attendees from across Canada and North America. The National Convention included a full week of professional development sessions, and the trade-show floor opened Wednesday with more than 210 exhibitors on hand. Read More »

New Member Spotlight: Breebb, Inc.

Breebb was founded to combine both the Cruzin Cooler and Current Coaster product lines under one company. Previously, the two products had two separate owners. Neither owner is involved with Breebb today. Read More »

Silent Partner, Vocal Supporter

Silent Partner, Vocal Supporter

Amanda Corey, MAS, loves helping clients succeed. Read More »

The PPAI Expo: More Than A Show

My first column of the year is traditionally dedicated to sharing my thoughts on the most recent PPAI Expo. It is a good way to reflect and recap the event, speak to some highlights, announcements and initiatives, and to kick off the year. Read More »

PPAI’s 2015 Initiatives Highlighted At January Board Meeting

The PPAI Board of Directors met on January 10 in Las Vegas prior to the opening of The PPAI Expo 2015. Following are a few highlights from the meeting. Read More »

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