PPB Announces Eight 2016 Service Superheroes
Customer service means more than doing what your clients expect; those who excel at customer service deliver what the client doesn’t even know he needs yet. That’s the spirit this year’s PPB Service Superheroes share, and what makes them recognized and appreciated.
The professionals selected for the 2016 honor were nominated by their clients, reps and coworkers because they routinely go the extra mile to make everyone around them look like superstars.
Learn more about what makes these eight so great and get their tips for delivering superhero service in PPB’s November issue.
Congratulations to this year’s PPB Service Superheroes:
Jamie Catarnichi, CRS, Geiger
Carrie Conde, Inside Sales Executive, SnugZ USA
Joe Jehle, Customer Service Manager, The Book Company
Yesenia Nunez, Order Processing Specialist, Bullet
PooYuen On, Midwest Account Manager, Embroidery USA
Rosa Sheridan, Customer Service Rep, Peerless Umbrella
Jenna Smallins, e-Commerce Sales Support Rep, HALO Branded Solutions
Erin Wilson, Client Services, Radius Display