PPB Announces Eight 2016 Service Superheroes

Customer service means more than doing what your clients expect; those who excel at customer service deliver what the client doesn’t even know he needs yet. That’s the spirit this year’s PPB Service Superheroes share, and what makes them recognized and appreciated.

The professionals selected for the 2016 honor were nominated by their clients, reps and coworkers because they routinely go the extra mile to make everyone around them look like superstars.

Learn more about what makes these eight so great and get their tips for delivering superhero service in PPB’s November issue.

Congratulations to this year’s PPB Service Superheroes:

Jamie Catarnichi, CRS, Geiger

Carrie Conde, Inside Sales Executive, SnugZ USA

Joe Jehle, Customer Service Manager, The Book Company

Yesenia Nunez, Order Processing Specialist, Bullet

PooYuen On, Midwest Account Manager, Embroidery USA

Rosa Sheridan, Customer Service Rep, Peerless Umbrella

Jenna Smallins, e-Commerce Sales Support Rep, HALO Branded Solutions

Erin Wilson, Client Services, Radius Display

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Comments (2)
Tami at The Allen Company
September 27, 2016

Congrats! to all PPB Service Superheroes :)

Vi Smith, MAS
September 27, 2016

WOW, what an honor to be a Superhero. KUDOS to all of you.

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