14 Selected As PPB Service Superheroes For 2018

Superior customer service is alive and thriving in the promotional products industry, as demonstrated by the 14 dedicated industry professionals who have been selected as the 2018 PPB Service Superheroes. In this year’s competition, 45 exceptional individuals were nominated by their clients, coworkers, vendors and bosses for their ability to routinely go above and beyond expectations. PPB has been recognizing Service Superheroes since 2011.

“A common theme in many of this year’s nominations was a commitment to do whatever it takes to solve problems, correct mistakes and make the customer—both internal and external—truly happy with the results,” says PPB Editor Tina Berres Filipski. “The other interesting thing among this year’s honorees is that they come from various departments, including inside sales and finance and operations, reinforcing the belief that good service is everybody’s job.”

Learn more about them and their tips for delivering superhero service in PPB’s November issue.

Congratulations to this year’s PPB Service Superheroes:

Gloria Alvarez, RiteLine
Colleen Bibby, Hub Pen
Chris Bice, HALO Branded Solutions
Stephanie Conklin, The Vernon Company
Mary Crosetto, 1338Tryon
Tommy Grizzaffi, Hit Promotional Products
Heather Heidrich, Stouse
Tina Kusal, International Merchandise Concepts
Brandy Laster, Ariel Premium
Adam Peffer, Hit Promotional Products
Mikhael Reed, Eskimo Joe’s
Liz Thill, Crystal D
Sheryl Williams, Image Source
Amy Wooldridge, Crystal Images

Comments (1)
Steven Meyer
October 3, 2018
Very happy for all these wonderful people but especially for Gloria here at RiteLine. Anyone who has dealt with Gloria knows she goes all out to take care of any issues or problems that come up. Also, congrats to Mikhael Reed, Stephanie and Chris, it's always a pleasure working with you!
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