Working in sales requires a certain level of resilience. You have to be able to bounce back from rejection and keep going when things get tough. Fortunately, resilience is a trait that you can develop with practice and dedication. Just like you may watch what you eat in order to maintain your physical health, you can also adopt certain habits to become more resilient.

So, what exactly makes someone resilient? According to bestselling author, Valorie Burton, highly resilient people share five common traits. In this issue of Promotional Consultant Today, we share Burton’s thoughts on what the most resilient people have in common.

1. They’re authentic. The most resilient people are comfortable with who they are. They don’t put on a false front or try to be someone they’re not. This authenticity not only makes them more relatable to others, but also helps them overcome challenges. They don’t think failing makes them a failure, says Burton. They learn from mistakes and make corrections that can lead to better outcomes.

2. They’re flexible thinkers. Instead of automatically assuming something, highly resilient people take time to gather the facts. Once they have the details, they work to navigate around obstacles. If something isn’t working, resilient people simply adjust their sails. Burton says they find aspects of the challenge that they can control and then exercise that control.

3. They’re usually optimistic. Dealing with life’s challenges requires a mostly sunny outlook. This doesn’t mean being naively enthusiastic, but rather believing in your ability to persevere through difficult times. If you want to build your resilience, try looking for the silver lining in situations. According to Burton, the most resilient people are the most likely to say, “I can get through this.”

4. They don’t face life alone. Another trait of the most resilient people? They connect often with friends, family, and colleagues. Having a support network is helpful when you are going through a stressful time. Sometimes, we all need to simply talk to someone. Just knowing you have a friend on your side can help alleviate life’s pressures, says Burton. You can build your resilience by reaching out the next time you could use some help.

5. They use their strengths. Maybe you’re good at planning or organizing. Or maybe you’re great at rallying your team. To strengthen your resilience, tap into those strengths that come naturally to you, suggests Burton. The next time you face an obstacle, remember your innate talents and skills, and use them in the situation.

Resilience is an important trait in the workplace. While some people are naturally more resilient than others, anyone can take steps to boost their resilience. Start by being yourself and then remember to stay flexible. If plans change or a situation doesn’t go as you had hoped, look for the good in it. Reach out to your friends and family members when you feel overwhelmed and tap into your skills to get you through the tough times. Little by little, these small adjustments can help you become more resilient.

Compiled by Audrey Sellers

Source: Valorie Burton is founder of The Coaching and Positive Psychology (CaPP) Institute. She is also the bestselling author of 13 books on personal development.