Tagged 'Question'

Show Me The Money

Show Me The Money

A Distributor Asks: As a distributor who counts on timely payments to meet financial obligations (including sales commissions for employees), how should I handle clients who make paying in 120 days a regular part of doing business with them? Or, how do you handle companies that look for any small mistake in an invoice and automatically extend the payment by 30 days? I’ve had to decline contracts because I can’t take the risk of the delayed payment. Read More »

Print Ad Design Advice From The Pros

Print Ad Design Advice From The Pros

A Distributor Asks: I have been faced with the same problem over and over for the past 10 years: How do you design the perfect “professional” ad for print media? I think we all do a great job at interactive and social media, but it is very difficult to come up with a truly classy magazine ad or flyer. Any ideas would be appreciated. Read More »

What’s Your Company’s Compliance Report Card?

What’s Your Company’s Compliance Report Card?

A Distributor Asks: How do you measure the success of your internal compliance and product safety programs? Read More »

Can You Hear Me Now?

Can You Hear Me Now?

A Distributor Asks: What are some creative ways to break through the never-ending nightmare of unreturned calls and emails in today’s busy electronic society? Read More »

Gifts That Go The Extra Mile

Gifts That Go The Extra Mile

A distributor asks: We have a client that hosts numerous C-suite events annually. They have asked for some input on gift ideas for the high-level executives and have given the feedback that they don’t need another speaker, camera or more headphones. Please share suggestions on gift ideas [generic rather than supplier-specific products] for high-level clients that already have it all. The budget is up to several hundred dollars per item. Read More »

Go With The Flow

Go With The Flow

A Distributor Asks: We have a process in place for handling paper flow from the quote process to delivery of the product but are curious as to how others handle this step. What do others do to enhance and improve order flow management and follow-up? Read More »

Just A Click Away

A Distributor Asks: What resources, such as books, podcasts, TED talks, videos, etc. have other distributors or suppliers found to be inspirational and helpful in their approach to running their business? Read More »

End-User Showcase Success

: We are in the midst of planning our annual end-user showcase, and we were wondering if anyone had some interesting twists or ideas to make it more appealing to our clients. We currently ask our best suppliers to exhibit and we don’t charge the suppliers; we provide lunch for everyone—attendees and suppliers. We try to have it at a venue that is centrally located and has good parking and easy access. Our goal is to increase the number of vendors and attendees 25 percent per year and at the same time offer something unique to clients. Although we have had great success in the past, we are always looking for ways to improve and get better attendance. I would love to hear what others have been successful with. Read More »

Supplier Surprise

Supplier Surprise

A Distributor Asks: I had a meeting with a newer contact at an established client. This person was new to the role of business line marketing manager, so we were discussing additional opportunities to work together. I knew that her department did Lucite® awards and that there could be an opportunity for our company, since we have been doing Lucite for other departments as well as for other clients. The client was open to it but said it would have to be down the road as they had just signed a contract with a supplier for the year. The name was one that rang a bell for me. When I returned to the office, I looked up the name and confirmed that it was a promotional product supplier that we have used. I contacted them and received the explanation that the supplier did not sell direct to the end user but they did have a division that did. Is that different? Should that matter to me as a distributor? In some years we did $100,000 in business with this supplier and now they are my competitor. What would you do? Read More »

Securing Suppliers

Securing Suppliers

A distributor asks: As a small distributor who is relatively new to the industry, what’s the best way to go about choosing promotional products suppliers? Read More »

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