Tagged 'Customer Service'
Every business, small or large, should understand what skills its customer-facing employees need, and know how to speak to customers in order to foster a positive and long-standing relationship. Put yourself in the customer’s shoes: Do things for them the way you would want to have them done for you. Read More »
To get exemplary external customer service, set the bar high internally, too. Read More »
10 Basic Business Lessons Learned In My 50-Year Career Read More »