Tagged 'Columns'

The CPSC Takes A New, Hard Line

The CPSC Takes A New, Hard Line

How To Create A Strong Product Safety Compliance Program Read More »

Hire Performance

Hire Performance

Here’s How To Support New Employees For Optimal ROI Read More »

Pressing Issues

Pressing Issues

For several months now legislators in Washington, D.C., have been toying with the idea of moving ahead with tax reform by year end. This has become less likely as each day passes and no new tax language is brought up in either chamber. While it was the ultimate hope of former Sen. Max Baucus (D-MT) of the Senate Finance Committee and Chairman Dave Camp (R-MI) of the Ways and Means Committee to have a solidified tax reform package complete and ready to debate sometime during the second session of the 113th Congress, this has become the least likely of scenarios. Read More »

A Wake-Up Call

A Wake-Up Call

Without a product safety compliance program, your company is at risk. Read More »

Rebranding Mistakes And Marvels

Rebranding Mistakes And Marvels

Five Lessons Learned From Those Who Got It Right … And Wrong Read More »

Serving Inside Out

Serving Inside Out

To get exemplary external customer service, set the bar high internally, too. Read More »

Time Is Money

Time Is Money

One day I picked up a call. “Hello, Scott & Associates, Joe speaking. Hey Tom, okay, okay, I’ve got it! We’ll take an imprinted bowl, top it with a CD that looks like cereal and milk, stick a laser-engraved spoon through the hole and send it to journalists instead of your media kit. I’m glad that you liked the idea. I’ll get you pricing.” Read More »

DIY Performance Evaluations

DIY Performance Evaluations

I often get requests from clients seeking a performance evaluation form so that they can start a new review process in their workplace. My response, which always surprises them, is “Forget about the form—what are the goals?” Read More »

Start A Conversation With Procurement

Start A Conversation With Procurement

It’s time to engage and educate purchasing agents. Here’s how to begin. Read More »

State Product Regulations: Simplified

State Product Regulations: Simplified

In a previous issue of PPB, we read how Michelle, a newbie product compliance manager for a golf promotional products distributer, handled the difficult challenges of defending her first California Prop 65 violation when an insulated lunch cooler bag was found to contain high levels of phthalates by a private enforcer (i.e., a “bounty hunter”). After that terrifying experience, Michelle spent many hours of her own time researching other state regulations to ensure that she wouldn’t be caught by any other “surprises” that can negatively affect her company, its customers and consumers who use the products sold by her company. Read More »

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