Norwood & BIC Graphic’s Sleepy Eye, Minnesota, Facility Achieves ISO Certification


Norwood & BIC Graphic North America’s (UPIC: BIC) Sleepy Eye, Minnesota, publishing facility has earned ISO 9001:2008 registration from NSF International Strategic Registrations, Ltd (NSF-ISR). ISO 9001:2008 is an internationally accepted standard that specifies requirements for quality management systems.

NSF-ISR assessed the operation’s quality management systems via a two-day comprehensive audit in July 2012 and found it to be in compliance with ISO 9001 standards. A certificate presentation was conducted on Thursday, August 16, at the Sleepy Eye facility.

“The principles of the ISO 9001:2008 include a strong customer focus, the support of top management, the process approach to drive efficiency and effectiveness, and a commitment to continual improvement,” says Ray Bodamer, site manager. “Using ISO 9001:2008 helps us ensure that our customers receive consistent, best quality products and services.”

This is the second Norwood & BIC Graphic facility to earn ISO 9001 management systems registration from NSF-ISR. The Clearwater Writing Instruments facility was awarded the registration in October 1999.

“Registration to ISO 9001 shows Norwood & BIC Graphic’s dedication to quality,” says Tony Giles, director of sales for NSF-ISR. “They clearly pursue excellence in their quality programs, and this latest certification to ISO 9001 is one more example of the merit of their systems approach to maintaining superior performance.”

To maintain ISO registration, the facilities are audited annually to ensure continual improvement and verify that quality objectives are met and maintained.

“We are very proud of the fact that yet another one of our facilities has earned the ISO 9001 registration,” says Nicolas Paillot, CEO. “Earning this internationally recognized standard of quality demonstrates our commitment to our customers and the promotional products industry.”

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